At Kenna Highlighters, we are committed to delivering your orders safely and efficiently. Please review our shipping policy carefully.
1. Shipping Methods
We currently offer Cash on Delivery (COD) as the only payment option. All orders will be shipped using our trusted courier partners.
2. Shipping Time
Orders are typically processed within 1–3 business days after confirmation. Delivery times may vary depending on your location, local courier services, and other external factors.
3. Shipping Charges
Shipping fees, if any, will be displayed at checkout. Any applicable taxes or duties are the responsibility of the recipient.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or phone to monitor the delivery status.
5. International Shipping
Kenna Highlighters operates worldwide. International delivery times and customs procedures may vary by destination. Please be aware of possible delays due to local regulations.
6. Lost or Damaged Shipments
If your order is lost or damaged during shipping, contact us immediately at [email protected]. We will work with our courier partners to resolve the issue promptly.
7. Contact Us
For any questions or concerns regarding shipping, please reach out to [email protected].